Privacy Policy

1. Introduction

This Privacy Policy explains how groomedpets (“we”, “our”, “us”) collects, uses, and protects the personal information you provide when you visit or purchase from https://www.groomedpets.store (the “Site”). By using the Site, you agree to the terms of this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal data that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed by third‑party payment providers)

2.2 Automatically Collected Information

When you interact with the Site, we automatically receive certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Referral URLs
• Pages viewed and time spent on the Site

3. How We Use Your Information

We use the collected data for the following purposes:

• Processing and fulfilling orders
• Communicating order status and responding to inquiries
• Providing customer support
• Sending transactional and promotional emails (you may opt out at any time)
• Improving the Site and personalising your experience
• Complying with legal obligations

4. Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email services)
• Law enforcement or regulatory authorities when required by law
• Third parties in connection with a merger, acquisition, or sale of assets, provided that the receiving party agrees to protect the information in accordance with this policy

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver targeted content. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have certain rights regarding your personal data, including:

• The right to access, correct, or delete your information
• The right to object to or restrict certain processing activities
• The right to withdraw consent for marketing communications
• The right to data portability where applicable

To exercise any of these rights, please contact us using the details provided below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. International Transfers

Our services may be accessed worldwide. By using the Site, you consent to the transfer of your information to the United States, where groomedpets is headquartered, and to any other jurisdictions where we maintain facilities.

10. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (202) 303-0613
• Address: 1335 Northwest 23rd Road, Washington, District of Columbia 20025, United States